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Wahoo. We made it another week and did not wind up six feet under or having our ashes spread in some remote location of the world. In other words… yipee… we all made it another week to see another great cartoon and continue learning.

OK… so the title of this one is a little twisted. OK. A lot twisted. I guess I should have named it “The ScrumMaster Guide to Picking Up Filing Cabinets” but then who would really want to read about that?

This week I am writing about something that all people playing the role of ScrumMaster must be aware of.

Actually, I’d consider it important for the ScrumMaster on a team to help show the Team Members and Product Owner — through example — what to do when you are in over your head and really need help.

How many times have you been in a situation where you felt like you had to “wing it” or “fake” an answer?

We have learned that as a Product Owner, that can have dire consequences for the team.

Instead of “faking it” or “winging it” or “making up an answer” the Product Owner should feel safe enough to say to the team, “I do not know, but I will find out and get back to you in the agreed upon time.”

And then do that.

Guess what following through on promises helps build?

Trust.

Really.

The agreed upon time should be something that is ummm…. agreed upon by the team — maybe as one of the team norms that are posted on the wall of your team room.

You have those, don’t you?

Right next to the Burndown Chart and team Definition of Done, right (smile)?

So what can the ScrumMaster do to help show the team that they do not know everything (really… we do not!) and sometimes we need to bring in outside help.

Think about Retrospectives.

And.

What if the ScrumMaster is part of the problem in the current system?

You know the answer.

Get help.

Really.

Ask someone else to facilitate the Retrospective.

I have written about this in the past, but have been recently reminded how important this is for all roles of the Scrum Team.

Wow.

Something as simple as asking for help.

That simple.

But.

It does not get performed enough.

As a ScrumMaster, how can you make some simple changes on a daily basis to show the team how to become the best they possibly can?

Remember that the implementation of Scrum should sometimes be taken in small baby steps.

Which small baby step can you take today?

Please share them with us in the comments or on the forum.

Gotta run….Please send comments, questions, criticisms, ideas, or whatever here.

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